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Help & Support

We're here to help you get the most out of Slippy.

📧 Contact Us

For general inquiries, bug reports or feature requests, email us at support@slippy.app. We typically respond within 24 hours.

❓ Frequently Asked Questions

How does receipt scanning work?

Simply take a photo of your receipt or select one from your gallery. Slippy uses OCR and AI to automatically extract the merchant name, items, prices, tax and payment method.

Is my data secure?

Yes. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We never sell your personal data. See our Privacy Policy for details.

What's included in the free plan?

The free plan includes 1 receipt scan per week, manual entry, 4 basic categories and a simple dashboard.

What do Pro and Max plans offer?

Pro gives you 30 receipts/month, AI analysis, 10 categories, detailed charts, CSV & PDF export and no ads.
Max includes unlimited everything, smart auto-categorization, trend analysis, Excel + accountant reports, cloud backup and 24/7 priority support.

How do I cancel my subscription?

You can cancel anytime through your device's app store settings (App Store → Subscriptions or Google Play → Subscriptions). Your access continues until the end of the current billing period.

Can I export my data?

Pro users can export to CSV and PDF. Max users can additionally export to Excel and generate accountant-ready reports.

How do I delete my account?

Go to Profile → Account Settings → Delete Account. All your data and receipt images will be permanently removed within 30 days.

🐛 Report a Bug

Found something not working right? Please email bugs@slippy.app with a description of the issue, your device model and OS version. Screenshots are very helpful!

💡 Feature Requests

Have an idea to make Slippy better? We'd love to hear it! Send your suggestions to feedback@slippy.app.

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